Mystery Shopping
Quality measurements, surveys, trial purchases, test purchases
Mystery Shopping
- A Mystery Shopping visits the client as a regular customer and reports according to a questionnaire jointly designed with the required focus.
Mystery Shopping

A mystery shopper visits the client as a regular customer and reports according to a questionnaire jointly designed with the client based on the desired focus.  Mystery Shopping is a service used by the vast majority of companies that are actively working to control / measure the quality of their services, staff and products. 

Purpose: to continuously measure the quality of clients to see for example what needs to be encouraged and what needs improvement.

Frequently the measurements are reported by compilation, statistics and charts where you can follow the trend and measure the effect of any actions taken. 

Mystery Shopping


 

Kundportal

loginrapportrapportrapportrapport

CONTACT US
If you want to know more about our services or ask for a quote, we will call you back within 24 hours.